Introduction

On this page, we inform you of all important facts relating to the processing of data that may qualify as your personal data.

We handle all personal data responsibly and process it only in accordance with applicable law, while taking appropriate measures to ensure its security.

By submitting a form on our website, you grant consent to DataLook BI s.r.o., registered office at Krunertova 464/10, Company ID: 11793007 (hereinafter „Controller“), to process the following personal data:

• First and last name
• Phone number
• Email address
• IP address

Name, surname, company name, phone number, and email address are necessary for user registration, statistics, the ability to provide further services, and to establish business communication. This data will be processed by the Controller for a period of 36 months.

Contact Information

If you have any questions regarding the processing of your personal data, you may contact us at any time:

• By post: Labská 436, Smiřice 503 03, Czech Republic
• By email: info@datalook.com

You may also withdraw your consent to the processing of personal data via the above email address.

If you believe that your personal data is not being handled in accordance with applicable law, you have the right to lodge a complaint with the supervisory authority — the Office for Personal Data Protection (Czech Republic) or the competent data protection authority in your country of residence within the EU/EEA.

Purposes of Processing

We process your personal data primarily for the purpose of providing our services. Where you have given your consent, we also use your personal data to improve and enhance our services and to send commercial offers.

For the purpose of providing our services — primarily to deliver ordered services — we need to know your identification and contact details. Certain data we are entitled to process on the basis of our legitimate interests, typically to fulfil our obligations under concluded contracts or in the event of any dispute. In such cases, your consent is not required.

If you wish to know what personal data we process about you, you may contact us at any time to request details, and we will provide you with comprehensive information free of charge — or a copy of the processed data. Please note that in the case of repeated or unfounded requests, we are entitled to charge for the provision of such information or to refuse to provide it.

We also process personal data for marketing purposes. If you order our services or subscribe to our newsletter and provide your email address, we will send you commercial communications. Your consent may be withdrawn at any time — either via the unsubscribe link in the communication itself or by contacting us at the details above. Your personal data will be processed for this purpose for a period of three years from the date of consent or the date of ordering services.

What Data We Process and Why

We process only the minimum necessary data: identification data (first and last name) and contact data (email address and phone number). All personal data is obtained directly from you.

Legal bases for processing:

• Contract performance — In the majority of cases, processing is necessary for the conclusion and performance of a contract between us. In this case, your consent is not required.
• Legitimate interests — In some cases, we process personal data on the basis of our legitimate interests, such as sending commercial communications or asserting our legal rights.
• Legal obligation — Processing may also be required by a legal obligation imposed on us by generally binding regulations.
• Consent — In some cases, processing is based on your consent (e.g., providing your email address for marketing communications).

Data Processors and Third Parties

Processing is carried out by the Controller. However, personal data may also be processed by the following processors on behalf of the Controller:

• Netter s.r.o., Company ID: 04734131
• Data Driven Marketing s.r.o., Company ID: 07555750
• Google Czech Republic, s.r.o., Company ID: 27604977
• MICROSOFT s.r.o., Company ID: 47123737
• Meta Platforms, Inc. (formerly Facebook, Inc.)
• Other providers of processing software, services, and applications that the company may engage in the future.

We do not transfer your personal data to any country outside the European Union (or the EEA — European Economic Area) that does not ensure an adequate level of personal data protection. We do not intend to transfer personal data outside the European Union.

Your Rights as a Data Subject

You have the following fundamental rights:

• Right to information — the right to know what personal data we process about you.
• Right to explanation — the right to request an explanation of how your personal data is processed.
• Right of access — the right to access your personal data and have it updated, corrected, or restricted, and the right to object to processing.
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format, where processing is based on consent or a contract.
• Right to portability in automated processing — the right to have your data transferred to another controller.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time by sending an email or letter to the contact details provided above.
• Right to erasure — the right to request deletion of your personal data (we are obliged to comply unless we are required to process the data to fulfil a legal obligation).